Terms and Conditions

Terms and Conditions A. Introduction www.ecopack.ai is an information and enquiry channel for EcoPack products and services, serving exclusively B2B customers. EcoPack operates in Italy and neighbouring countries, including Switzerland. Product pages, contact forms, catalogue requests and sample requests do not constitute a binding offer, an online order or a payment transaction on this website. B. Company Information - Company name: Eco World Corporation S.r.l. - Registered address: Via Canova Antonio 12, 20145 Milano (MI), Italy - Contact email: ecoworldcorporationsrl@pec.it - Website: www.ecopack.ai C. Quotations and Confirmations Availability, price, tax treatment, transport, payment terms, delivery timing and quotation validity are stated in the written quotation or order confirmation for the relevant case. A commercial relationship arises only under those documents and applicable law. D. Website Use You agree to use the website lawfully, respect intellectual-property rights, and avoid unauthorised access, automated data collection or activity that could compromise the service. Information submitted through forms must be accurate and relevant to the enquiry. E. Delivery, Claims and Refunds For a delivery already agreed, report any issue with the commercial reference and available information. For visible damage to outer packaging, provide photographs or other useful evidence. After verification, any remedy or compensation is assessed according to the quantity of goods actually damaged or missing, the written quotation, order confirmation, applicable contractual documents and law. F. Data Protection Personal data is processed in accordance with our Privacy Policy and applicable requirements. G. Governing Law and Contact These terms are governed by Italian law and applicable EU rules, where permitted. For questions about these terms: ecoworldcorporationsrl@pec.it.