FAQ

Common questions about customization, MOQ, delivery, and samples.

Q1

Do you offer customization? Are there minimum order quantities?

Yes. We customize bags, bowls, boxes, and other food-service packaging. Stock paper bags can usually start from 1 box (about 300 pcs); non-standard items are confirmed case by case.

Q2

Which food-service scenarios are your packaging lines suitable for?

Our lines cover hot food, cold food, sushi, poke, desserts, and drinks. Food-contact compliance is confirmed through batch documents.

Q3

How can I place an order? Are standard products ready in stock?

You can order by website, WhatsApp, or WeChat. Lombardy customers can also pick up from our warehouse. Most standard items are stocked, and shipping is arranged after order and payment confirmation.

Q4

Can I request samples? Are samples charged?

Yes. Standard samples are available. Within Italy, only a 6 EUR shipping contribution is usually required. Logo or special-spec samples may involve a prototyping fee.

Q5

Which countries do you serve?

We mainly serve Italy, Germany, Austria, France, Spain, Switzerland, and nearby EU areas. Shipping options depend on destination, and non-Italy deliveries are checked case by case.

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