Privacy Policy | EcoPack

Privacy Policy A. Introduction This Privacy Policy explains how Eco World Corporation S.R.L. ("we", "our", "us") collects, uses, stores, and protects personal data when you use www.ecopack.ai. We process data in accordance with EU Regulation 2016/679 (GDPR) and applicable Italian and European privacy laws. B. Company Information - Company name: Eco World Corporation S.R.L. - Registered address: Via Tanaro 12G, 20017 Rho (MI), Italy - Contact email: ecoworldcorporationsrl@pec.it - Website: www.ecopack.ai C. Data We Collect Depending on your interaction with the website, we may collect: - Identification and contact data (name, email, phone number, company details) - Order and payment-related information (when applicable) - Technical data (IP address, browser, device, access logs) - Cookie and analytics data (see Cookie Policy) We do not intentionally collect personal data from users under 18. D. Purposes and Legal Basis We process personal data for: - Contract performance: quotations, order handling, customer support - Legal obligations: tax, accounting, and regulatory compliance - Legitimate interests: service improvement, fraud prevention, site security - Consent: direct marketing and optional analytics/marketing cookies E. Newsletter and Unsubscribe When you subscribe to newsletters or request promotional samples, data is used only for the requested communications, based on your consent. Each email contains an unsubscribe link so consent can be withdrawn at any time. F. Data Sharing We do not sell personal data. We may share data with: - Payment and logistics providers - Technical and hosting service providers - Web analytics providers (e.g., Google Analytics, only with consent) - Competent public authorities when legally required G. Data Retention - Transaction data: up to 10 years where legally required - Analytics data: up to 26 months (where enabled) - Marketing contact data: until consent is withdrawn H. Your Rights (GDPR) You may request access, rectification, erasure, restriction, portability, objection, and consent withdrawal at any time. You may also lodge a complaint with the Italian Data Protection Authority. I. International Transfers If data is transferred outside the EU/EEA, we use adequate safeguards (e.g., SCCs) as required by GDPR. J. Security Measures We apply technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or disclosure. K. Changes to This Policy We may update this Privacy Policy. Material changes will be published on this website. L. Contact For privacy requests: - Email: ecoworldcorporationsrl@pec.it - Address: Via Tanaro 12G, 20017 Rho (MI), Italy - Website: www.ecopack.ai